Frequently Asked Questions
Below are answers to the most frequently asked questions regarding Six Miles Up Aviation products.
When will my order ship?
Most items ship out within 4 to 7 business days.
Customized orders (such as crew luggage tags) and items printed on demand may take up to 14 business days to ship.
Can I track my shipment?
As soon as a shipping label is created for your order, you should receive an automated email with tracking information. It may take 24 to 48 hours for the shipper's tracking systems to update your shipment status.
Can I customize the back of a luggage tag?
Yes! Please fill out the form fields on the luggage tag product page, then add the item to your shopping cart. If you choose not to fill out the form (or forget to do so), your luggage tag will ship with the back left blank. You may still use a permanent marker (such as a Sharpie) to write on the back of the tag.
Can you create a custom item for me?
In many cases I can create a customized item for you, especially if it is a custom design for a product we already sell. Please note that there may be a fee for making a custom design, and it could take a considerable amount of time to prepare the artwork for you. I cannot customize any items with artwork, pictures, images, graphics, logos, or branding that I do not own, or for which you have not obtained written permission for me to reproduce on your behalf. If you are interested in a custom item that you can't find on the website, please use othe contact form to tell me more about your request.